We are always trying to make our services easier to access and simpler to understand. Especially now in this digital age, where we have seen so many of our clients enjoy accessing our services through social media channels like WhatsApp and Facebook; or instantly talking to a consultant through Live Chat on our website.
In a further effort to improve our digital capability and introduce new service platforms, we are preparing to move to a new computer system in October 2021. We know that the new computer system will help to better serve our members. We have done lots of planning and preparation and we trust that all will go smoothly during the change from one system to the next. We do not expect major disruptions while this process is taking place, but if there are, we will be sure to keep you updated.
Part of this system change will be a simplified and updated personal legal policy document, which going forward will be called the Membership Agreement. Your current personal legal document will remain in effect until 12 October 2021 or until we move to the new system.
In the Membership Agreement, we have focused on improving and simplifying the legal language; and we have also added lots of examples to help explain complex legal concepts. This is in line with PPR legislation and our promise to treat customers fairly. We hope you find it easier to understand.
To view the new Membership Agreement please click here.
We encourage you to read through the Membership Agreement. If you are not happy with the changes, or if you have any question or suggestions, please call us on 0861 333 333. We will gladly assist by answering your questions, listening to your suggestions, or explaining the options you have available.
Scorpion Legal Protection values your privacy. We are committed to managing and processing your personal information by adhering to data privacy and protection law and regulations. The data privacy and protection law & regulations expressly provide for the lawful, fair, and transparent processing of your personal data for specified, explicit, and legitimate purposes in a reasonable manner that does not infringe on your right to privacy.
Should you have any questions, please do not hesitate to contact us on 0861 333 333 or visit our website.
Our Ladysmith express branch has relocated and is now hosted by Dinesh Latchman Attorneys.
The new location is Suite 4, San Marco Office Park, 13 Hunter Road, Ladysmith.
Date added: 18 August 2021