The below articles are only basic guidelines. Please contact Scorpion Legal Protection for more information.
Returning unwanted gifts
If you want to return an unwanted gift to the store, you need to ensure that your return is in line with the Consumer Protection Act (CPA). According to the CPA, you can only legally return goods if the goods are returned within six months of purchase due to a problem with quality; the product was bought through direct marketing, as there is a five-day cooling off period; or if there is a supplier error, then you can return the items within ten business days. If your return isn't one of the above, the CPA doesn't make provision for it, and the store has the right to accept or refuse the return or exchange. You should also have proof of purchase in the form of a till slip, a credit card statement, or an affidavit. #StaySmart
(Please note: This is only general advice and should not be relied on solely. The law is complicated and there are many influencing factors that can change the above).